Frequently Asked Questions
Everything you need to know about your APORRO experience.
What materials are used in APORRO jewelry?
We use premium materials including 925 sterling silver, 14K/18K gold plating, and hand-set 5A cubic zirconia stones to ensure high durability and a luxurious finish.
How long does shipping take?
Standard shipping typically takes 7-12 business days, while express shipping takes 3-5 business days. Please note that custom-made pieces require an additional 10-15 days for production.
Does the jewelry tarnish or turn skin green?
No, our jewelry is crafted with multiple layers of real gold plating and a protective finish to prevent oxidation and skin discoloration when cared for properly.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return unworn items in their original packaging for a refund or exchange.
How should I maintain my jewelry?
To maintain shine, avoid contact with water, perfumes, and sweat. Clean your pieces gently with a soft dry cloth and store them in the provided APORRO pouch.
Do you offer a warranty on your products?
Yes, every APORRO piece comes with a 365-day warranty covering manufacturing defects. We are committed to ensuring the highest quality standards for our community.